General notes

In order for your reservation to proceed without any problems, we would like to acquaint you with important informations.

Prices

The stated prices are final prices and include the value added tax as well as all additional costs, unless additional expenses are specifically stated otherwise. All prices are per person. Spa tax and services such as electricity, gas, water and firewood may be charged separately.

Changes of reservation (changes concerning arrival date, departure date, length of stay, boarding changes, additional services) that the guest has no legal claim on, can be charged by the host with as much as € 15.00 per alteration. However, this does not apply, if the change of reservation is a minor one.

Dear guests,

we ask for your understanding, as the spa administration can not recommend any specific accommodations due to our impartiality. You are therefore requested to directly contact the accommodation in question. Should your efforts be without success, the spa administration will gladly be of assistance (phone number of our accommodation office: 08531 975-580). Please note, that the spa administration does only act as facilitator and not as a direct operator within the meaning of the travel contract law. An accommodation contract or tenancy agreement is solely formed between you and the landlord. The Spa Administration is merely liable for the proper passing on of your reservation request, and not for deficiencies in services or unadhered commitments.

Important information / data privacy

The Spa Administration will not disclose informations about guests to third parties. Therefore, please leave your accommodation's address with your relatives and friends.